I’m trying to get a refund for a watch that doesn’t tell the time accurately and doesn’t fit on my wrist. The company are being less than helpful so far.

Update 19 May 2020 – RESOLUTION
Well, that was harder than it might have been. After a prolonged exchange of emails, I finally beat down the delaying tactics of American Music Star and got a refund. The whole exchange can be read in this .pdf file (reverse order, because email)